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Clients & Projects

Support, advice and training to ensure efficient service and sustainability.

We have had successful experiences both in the UK and abroad in developing the capacity of organisations and projects through practical support, advice and training to ensure they deliver a more efficient service and are sustainable. Please follow links below to see a list of clients and projects we have worked with.

Clients and Projects

Clients in the UK – Ongoing projects

Hover over the title to see whether it features a link and find out more.

Greenwich Council – Deep Engagement Programme 

May 2022 – August 2022 

We supported seven neighbourhood teams in Greenwich become more sustainable through a programme of capacity building and support to develop longer terms plans and enable them to become more self-sustaining and resilient. This included providing facilitation support, training, advice, practical help and tools for neighbourhood teams in strengthening how they work, build their organisational, financial capacity and support them to access other opportunities for funding and support.

Westway Trust 

June – July 2022

Map the current supply of community facilities, spaces, studious, exhibition space within the local area to inform a costing and a financial model for the community spaces in the redeveloped Westway site.

 

Hong Kong Incubator – Welcoming Hongkongers Fund 

Ongoing 

Commissioned by The Greater London Authority (GLA) we have partnered with Sian Penner from Community Collective to provide a programme of support to successful grant applicants.

Welcoming Hongkongers Fund is a grant programme for projects and organisations led by and/or for Hongkongers to identify activities that will contribute to their welcome and integration in London and have a positive impact on the lives of new arrivals from Hong Kong. 

Our role is to support the successful grantees build their capacity throughout their grant timeline through collaborations, supporting organisations to become well networked, improve coordination and enable joining up working with other organisations and services, build capacity in community-led infrastructure, incubate collaborative projects and support monitoring delivery. 

As part of the support programme, we will run a series of targeted workshops and networking events and build up a pool of helpful resources focusing on specific areas and topics identified as where the support will be most beneficial.



COVID-19 Community Engagement & Peer Research Project in Bedford 

November 2021 – ongoing

Commissioned by Bedford Borough Council and Central Bedfordshire Council, we are working in partnership with NatCen to carry out a piece of engagement and research with people disproportionately affected by COVID-19 in Bedford Borough and Central Bedfordshire. The purpose is to understand how they have been  impacted by COVID, gain a better understanding of why this may have taken place and co-develop solutions to those issues. A key element is to ensure that the voice of communities  is heard by involving them in the research and   recruiting and training people from the communities most affected as peer researchers.

Lewisham Council

Ongoing

Working as part of a team from Campbell Tickell as a specialist resident engagement partner to provide strategic advice on the design of an engagement exercise. This is to ensure Lewisham Homes conforms to current best practice.

Civil Society Roots 3 – The Ideas Camp  

January – April 2022

Commissioned by the Greater London Authority we partnered with Sian Penner from Community Collective to provide support to equity led organisations through pre-application workshops called The Idea Camp, to develop their project ideas and submissions to the Civil Society Roots 3.

Civil Society Roots 3 is a grant programme for community led organisations impacted by structural inequalities, targeted at 10 London Boroughs: Bromley, Enfield, Harrow, Havering, Hillingdon, Hounslow, Newham, Redbridge, Sutton, Wandsworth. 

We delivered a series of 4 workshops in each of the 10 Boroughs where user led civil society groups and the support available to them does not exist or needs strengthening. 

Each workshop was carefully designed to build connections between groups, explore how groups could work together, identify their strengths, develop their project ideas through defining their need/issue and gap, clarify priorities for the funding application and project idea and provide support on how to strengthen key aspects in their applications. 



Broad Green Big Local

January – July 2022 

We worked with Broad Green Big Local in Croydon to help facilitate conversations around the key challenges they had and supported them to move forward, strengthen their foundations and continue delivering great initiatives in the local community.

Noel Park Big Local (NPBL)

April 2020 – ongoing

We continue to support the Noel Park Big Local Partnership.  The focus of our support has been largely around assisting the Partnership in strategic conversations with Haringey Council around developing their legacy of a community run and owned community asset in the Big Local area. Support has also included support with engaging landscape architects to consult and develop plans for the improvement of a local park in partnership with the Council.

Lewisham Homes

January 2019 – July 2022 

Lewisham Homes are delivering 450 new homes as part of its regeneration of Achilles Street. Paul was appointed by the Resident Steering Group as the Independent Chair. In this role he supports the steering group meetings and ensures the residents have a voice in their discussions with Lewisham Homes and influence the regeneration to ensure it is responsive to the needs of local residents.



 

Phoenix Housing Association 

August – October 2022

Working as part of a team from Campbell Tickell on an independent governance and resident empowerment review for Phoenix Community Housing. A key focus of the review is to assess how effective resident involvement in decision making is and ways this could be strengthened.

 



St Ann’s Neighbourhood – Catalyst Housing

June 2021 – March 2022

We recruited and brought together a diverse, dedicated and knowledgeable group of local residents to help shape the development of a new neighbourhood within the St Ann’s community of South Tottenham.

This involved the formation of two groups – a ‘Design Forum’ and an ‘Interim Uses Working Group’ chosen by a selection panel of local and trusted leaders.

The Design Forum’s purpose is to work closely with the design team on some aspects of the development plan and the Interim Uses Working Group’s purpose is to develop an interim uses strategy and plan with the housing association.

The work of the Interim Uses Working Group resulted in the delivery of the Peace and Wellness Festival event in summer. This event was held on the development site and welcomed more than 300 local people on the day who were interviewed to gather information relating to the development of the New Neighbourhood.

Strategic Review of Estate Management and Community Development Services – South Dublin County Council  

Sep 21-Feb 22

We worked with Campbell Tickell on a strategic review of Estate Management and Community Development Services for South Dublin County Council.

The work involved reviewing their community development needs, and considering existing assets, resources, and provisions to support the identification of the areas where investments of time and money could make the greatest positive impact.

We also assessed the strengths and weaknesses of their current approach and facilitated focus groups with senior staff, operational managers, staff teams and other stakeholders. This resulted in a proposed new community development and estate management service model.

GLA Sport Unites Team

July 2019 – ongoing

Working alongside Sian Penner Associates, 2021 has marked the second year of working with young people, the GLA and community sports organisations to explore and test different approaches to making a positive difference to young people at risk through sports.

This saw the formation of the SYV Subgroup and the voting in of two co-chairs Navjeet Sira and David Okunade (young person) to co-facilitate the workshops and oversee the work of the sub group. 

The Subgroup has played an active role in developing the pilot projects and feeding the work back to the larger Steering Group for review and agreement. There will be more intensive work on the pilot projects being rolled out at the end of this year and in to 2022.

CB1 Community

May 2017 – ongoing

Following initial facilitation of key stakeholder discussions and a summit in 2017 to develop a shared approach for CB1 development in Cambridge, we support the CB1 Community initiative on the CB1 Estate through community engagement work. Community Engagement and Project Coordinator Sam Kenward appointed in July 2018 to be based 3 days a week on the estate to work with residents, businesses and partners to further improve CB1 as a place to live, work and play. Visit their website for more information about the initiative and the estate generally.

Local Trust

November 2013 – ongoing

Big Local Rep for Farley Hill in Luton and Elthorne.

BANG Edutainment

Ongoing

We have worked with BANG over time on different projects and areas such as business planning. BANG are a Brent based charity that supports young people and families to build confidence, self-esteem and skills through a range of activities / programmes.

Completed projects

Tendring and Colchester Boarders Garden Community 

March 2021 – November 2021

Recruited residents to a Community Liaison Group, independently facilitated  and supported the development of the group.  Also coordinated engagement workshops, street interviews and conversations with local residents and other stakeholders in Tendring and Colchester to feed into the vision for the masterplan. 

Avenues Youth Project

January 2020 – April 2021

We continued our support  at Avenues around evaluation and assessing impact. This includes supporting the development of an organisational Theory of Change.

Avenues Youth Project is a youth club based in Westminster, delivering extensive opportunities to young people in the area, from cooking, football and music making, to arts and crafts. We have supported Avenues to streamline their monitoring and evaluation.

RBKC Food Insecurity Workshop 

Alongside Kim Donahue Consulting, we facilitated a workshop hosted by Royal Borough Kensington & Chelsea Council (RBKC) and attended by voluntary and community sector staff and volunteers on food insecurity in January 2021.  This session developed a vision, drivers and outcomes for tackling food insecurity in RBKC.  This led to a follow up workshop in September 2020 to look at how organisations could work together in partnership, what a food partnership could deliver and how to collaboratively develop and operate a highly effective food partnership in Kensington and Chelsea.

We also worked with Campbell Tickell for RBKC, who are developing a new nursery, children’s centre and homes for social rent at Cheyne. We provided independent advice and facilitation of the consultation process.

Community Development Training

We were invited by WSA Community Consultants to deliver training on Understanding Community Development for practitioners across the country.  The training covered a range of aspects of community development including; what community development is, values, principles, exploring what successful community development looks  like and how can we build on community strengths, assets and needs. 

Earl’s Court Regeneration

June 2021 – September 2021

A number of our projects in 2021 involved carrying out community research and engagement. To ensure we provided a high standard of research, a group of 12 young community researchers were trained and paid to support projects.

The team of researchers engaged more than 350 locals attending the Under Belly festival to assess the social impact these events had on local residents. The survey, developed by RealWorth also focused on finding out people’s views, ideas and suggestions for the Earl’s Court regeneration site. 

 

 

Hertsmere Borough Council

March 2020 – August 2020

Carrying out conversations with local residents and other stakeholders in Cowley Hill Ward in Hertsmere. This feeds into a Community Summit to agree and action shared priorities.

The Francis Crick Institute

Sep 21-Dec 21

We worked with WSA Community Consultants to assist with the facilitation of workshops with local people for the Francis Crick Institute. 

The workshops focused on creating a safe space for participants to reflect about COVID, what they have lost, gained and advice they would have given themselves knowing what we know now.  The workshops also involved participants writing postcards to themselves from their future selves that formed part of an exhibition in the Institute.

Brent Community Land Trust 

August 2020 – June 2021 

Supported developing the Brent Community Land Trust which included writing policies, supporting the development of the website, recruiting and engaging a Community Panel and providing advice and support to the Brent CLT Board. 

Lewisham Homes

February 2020 – June 2020

Working with residents at the Achilles Road Estate in Lewisham on building capacity; around communication, development terminology, social value and developing Terms of Reference for a new Steering Group.

Together

October 2019 – March 2020

Worked in a team on an action research project aimed at informing Together (an alliance of youth homelessness charities and housing associations working with young people who are experiencing homelessness, or who are at risk of homelessness in London) understand how to make better use of their collective assets (homes, support, funding and expertise) and create better pathways for young people into stable accommodation. The research consisted of a desktop review of previous research on youth homelessness, interviews with young people, carried out by trained peer researchers, workshops with front line staff and with the alliance, and an on-line asset mapping exercise.

Sompting Big Local

February 2020 – May 2020

Working with Civic London Architects on a feasibility study of a new Community Hub in Sompting, West Sussex.

Big Local Youth Violence Summit – Birmingham

30th November 2019

Working in partnership with Sian Penner Associates to plan and deliver a second summit for Big Local areas on Serious Youth Violence. This was held in Birmingham on 30th November 2019 and was co-produced and co-facilitated by young people.

Churchill Gardens

April 2019 – November 2019

Working as an Associate for Campbell Tickell, we supported Churchill Garden’s Resident Association (RA) in strengthening their residents’ association and the running of their Tenants Hall in Pimlico, Central London.

We helped the RA with their governance, supporting them to set up a Charitable Incorporated Organisation (CIO) and financial systems. This led to the development of a new business plan for the use of the RA and will help guide the RA strategically, organisationally and financially, over the next four years. 

Curo Housing Association

May 2018 – April 2019

Community research Project – working as an associate of Campbell Tickell, we supported the strengthening of Curo’s community engagement in Foxhill in Bath.

Grahame Park Theory of Change Evaluation

May 2018 – March 2019

Working with Notting Hill Genesis on the evaluation of a neighbourhood approach to a Theory of Change (ToC) that has been developed in Grahame Park. As part of the evaluation, we talked to local residents and a range of stakeholders to see what changes they have experienced in the area since the ToC over the past year. We worked on this project in partnership with WSA Consultants.

Lambeth and Southwark Housing Association

June 2018 – January 2019

Working with Lambeth and Southwark Housing Association in developing a Community Investment Strategy for 2018-21 by engaging with various stakeholders in the local area and training residents as community researchers. The aim of this work was to strengthen LSHA’s community engagement and enhance tenants’ involvement.

Clitterhouse Farm

April 2019 – October 2019

Working with RCKa architects and the team at Clitterhouse Farm Project to produce a business plan.

Community Links

August 2019 – October 2019

Supporting on income generation for community spaces.

Barnsbury Housing Association

June 2019 – September 2019

Helping to engage and recruit residents to join the Housing Association Board.

Big Local Youth Violence Summit – London

July 2019

Working in partnership with Sian Penner Associates to plan and deliver a summit for Big Local areas on Serious Youth Violence. This was held in London on 13th July 2019 and was well attended with representatives from 14 different Big Local areas. The day included mapping of their different areas, the issues in those areas and the actions being taken. There was also a Q&A with a panel of experts and some discussion on what areas can do to further address these issues.

Community Engagement Advisor on Youth Violence to Greater London Assembly (GLA)

June 2018 – June 2019

Support ways to strengthen the GLA’s approach to community engagement on Serious Youth Violence.

Bountagu Big Local

March 2019 – May 2019

Working with Bountagu Big Local to develop a Big Local Plan for approval from the partnership. This involved drafting a Community Profile, conducting research within the community and producing a budget as part of the Plan. This work was done in partnership with Sian Penner Associates.

Optivo Housing Association and North Preston Hub Steering Group

November 2018 – May 2019

Working with Optivo and the local steering group to develop a feasibility study of a new community Hub in Faversham, Kent. This included conducting community research and desktop research for the business plan and drafting a business plan with an action plan of next steps. We worked alongside RCKa Architects who developed designs for the Hub.

Big Local Learning Cluster on Youth Exploitation & Violence

August 2018 – March 2019

Working to deliver a Learning Cluster to 16 Big Local areas affected by youth violence and exploitation through four workshop events that included speakers, sharing good practise and learning as well as reflecting on challenges and initiatives across Big Local.

Mobilise

June 2017 – November 2017

Working with Mobilise in West Hendon to develop a Neighbourhood Investment Strategy. As part of this, we trained community researchers to conduct the research which informed the strategy.

Arhag Housing Association

December 2017 – September 2018

Assisting the in the creation of a Community Hub for migrants and refugees with Campbell Tickell.

Chalkhill Community Centre

June 2017 – June 2018

Providing consultancy support to the centre to review current organisational systems, recruit trustees and provide support on a new lease. 

Cabe/Design Council

May 2017 – March 2018

Built Environment Expert (BEE) – providing Community & Economic development support to communities, local authorities and developers involved in built environment projects.

Genesis Housing Association

June 2017 – August 2017

Working with WSA Community Consultants, Grahame Park residents and stakeholders to develop and implement a Theory of Change for Grahame Park neighbourhood. You can see more about this in the video opposite.

Jain Centre Colindale

June 2017 – September 2017

Carrying out community research and collating information to create a business plan for the Jain Centre’s community facilities in their new building in Colindale, North London.

Genesis Housing Association

November 2013 – May 2017

Desk and community research to develop a feasibility study for a new community hub in Factory Quarter, Hammersmith & Fulham.

Colindale Communities Trust (CCT)

September 2014 – May 2017

Interim Organisational Development & Business Plan.

Genesis Housing Association

December 2016 – April 2017

Developing and Facilitating Colindale Consortium.

Neighbourhood Planning – Renaisi

September 2016 – April 2017

Supporting a group in Ponders End to take up Neighbourhood Planning as a means to influence the future development and regeneration of their areas. The project was commissioned by the Department for Communities and Local Government (DCLG).

Community Economic Development (CED) led by Co-operatives UK

November 2016 – April 2017

Facilitating three coastal communities through their CED programme, designed for local community groups and organisations who want to take a lead in shaping their economies for the benefit of local communities. This is in partnership with New Economics Foundation, Locality, Community Development Foundation and the Community Development Finance Association.

Resident’s Consultation on Stockwell Hall of Fame, Campbell Tickell Associate

February 2016 – March 2016

Working as part of Campbell Tickell for a consultation of residents, partners and graffiti writers to explore avenues for development. The Hall of Fame recently opened.

Lift/Crisis Skylight Brent

August 2016 – March 2017

Community Research Training for users as researchers.

NHS Patient Voice Training

November 2016 – January 2017

Working as associate of Just Ideas and WSA Community to design and deliver a face to face interactive training programme for Patients Voice volunteers in London.

Assessment of Traveller and Gypsy housing needs in Waltham Forest with Cobweb Consulting

October 2015 – January 2017

We worked with Cobweb Consulting to consult Traveller and Gypsy residents and local partners about housing needs within Waltham Forest.

Genesis Housing Association

April 2015 – September 2016

Woodberry Down Mapping and Action Plan facilitation.

A2 Dominion

June 2015 – September 2016

Facilitation between residents and A2D to improve working relationships and develop a collaborative approach to improving the neighbourhood.

A2 Dominion

March 2016 – June 2016

Training for residents on diversity and conflict management.

Peckham Vision

December 2015 – June 2016

An organisational review to inform a stakeholders’ discussion about the future of the organisation.

Neighbourhood Planning – Renaisi

November 2015 – June 2016

Support urban communities take up Neighbourhood Planning as a means to influence the future development and regeneration of their areas. The project was commissioned by the Department for Communities and Local Government (DCLG).

Southern Housing Group

May 2016

Research into the experience of Southern Housing Residents who are in low paid or part time work and how Southern Housing can work to support them.

Lift/Crisis Skylight Brent

January 2015 – April 2016

Community Research Training for users as researchers for neighbourhood planning.

Hyde Housing

May 2015 – April 2016

Working as part of Community Collective for an assessment of community centers held by Hyde to explore potential other usage.

Community Development Foundation

July 2015 – April 2016

Working in three London Boroughs to support the development of a ‘Community Voice’ as part of a multi-agency approach to reduce group and gang violence in London.

First Steps with Community Development Foundation and Locality

September 2015 – April 2016

Supporting two small community groups with developing action plans to improve their neighbourhood and plan for their future.

Dartford Big Local

June 2015 – April 2016

Supporting the development of Tree Community Centre Business Plan.

Community Economic Development (CED) led by Co-operatives UK 

July 2015 – April 2016

Facilitating Innovative Vision through their CED programme, designed for local community groups and organisations who want to take a lead in shaping their economies for the benefit of local communities. This is in partnership with New Economics Foundation, Locality, Community Development Foundation and the Community Development Finance Association.

A2 Dominion

October 2015 – November 2015

Planning and delivery of training on ‘Equality and Diversity’ and ‘Involving Everyone’ for residents.

Queens Park Parish Council

February 2015 – August 2015

Facilitation of meetings of Parish Councillors to build consensus and progress the Neighbourhood Plan.

Cooperative Development Society

May 2015 – July 2015

Development of Phoenix Place Community Hub Business Plan.

A2 Dominion Housing Association

April 2015 – June 2015

Research on Innovative Approaches to Customer Involvement.

Tamil Housing Association

February 2015 – April 2015

Develop and deliver training in Governance.

Circle Housing Merton Priory

February 2015 – April 2015

Evaluation of Community Fund with WSA Community Consultants.

Voluntary Action Camden

September 2014 – January 2015

Interim Manager.

Genesis Housing Association

February 2014 – April 2015

Developing and Managing a Community Research Project.

Inquilab Housing Association

February 2014 – May 2014

Review of Community Development Strategy & Interim Community Development Support.

Bengali Workers Association

February 2014 – March 2014

Business Planning for New Community Centre.

Circle 33 Housing Trust

November 2013 – March 2014

Developing application process for Circle Anglia Foundation.

Genesis Housing Association

November 2013 – December 2013

Grahame Park – Capacity building small groups.

Highgate Newtown Community Centre (HNCC)

July 2013 – December 2013

HNCC – Business Plan.

St Pancras Community Association (SPCA)

July 2013 – September 2013

SPCA – Business Plan.

Voluntary Action Camden

April 2013

Target HR – Project evaluation.

Network Housing Group

March 2013

External Funding Opportunities – The research was to investigate opportunities for attracting additional external funding.

Southern Housing Group

December 2012

Childcare Research – The research was to establish the degree to which childcare is a barrier to employment, and practical ways SHG can support residents to overcome the barrier.

Stepney Community Trust

November 2012

Organisational Review & Development Plan.

Notting Hill Housing Association

September 2012

Business Plan; Bolney Meadow Community Centre.

Big Lottery Fund – Talent Match

July 2012

Workshop Facilitation; London Partnership Development Meeting.

Lift – Lifting Lives Lifting People

June 2012

Scoping Exercise and Stakeholder Engagement; Harlesden Community Garden.

Highgate Newtown Community Centre

May 2012

Interim Community Centre Director.

Camden – Transforming Local Infrastructure

March 2012

Community Centres; Bulk Buying Initiative.

Genesis Housing Group

February 2012

Grahame Park Community & Economic Development Strategy.

Merton Priory Homes

February 2012

Facilitation of Focus Groups for Community Fund Review.

Hillside Housing Trust

December 2011

Employment and Social Regeneration Review and Forward Planning.

Locality: Building Community Consortium

January 2011 – December 2011

Evaluation of support programme for neighbourhood planning which is part of CLG’s ‘Supporting Communities and Neighbourhoods in Planning’ programme..

Woodberry Down Community & Economic Development Framework

January 2011 – December 2011

Support & Facilitation of the Partnership to Coordinate Delivery

Priory Court Big Local Trust

November 2011

Partnership Facilitation and Development.

Hyde Plus

September 2011

Development of Staff Pack on Monitoring, Impact Assessment & Quality Assurance.

Centre 404

April 2011

Evaluation of Family Support Project.

Priory Court Big Local Trust

February 2011

Mapping of Local Groups & Business.

Partners for Improvement Islington

December 2010

Scoping & Needs Assessment of Residents in Islington.

Quadrant Gardening Club

December 2010

Community Research.

Newlon Housing Trust

October 2010

Evaluation of Community & Economic Development Activities.

Genesis Housing Group

September 2010

Woodberry Down Community & Economic Development Strategy.

London Borough Camden

August 2010

St Pancras Community Association Business Plan.

Genesis Housing Group

July 2010

Grahame Park Community Centre Pre Business Plan.

Engineers Forum Nigeria (EFN)

July 2010

Facilitation of Annual Conference.

South Kilburn Partnership (SKP)

June 2010

Financial Inclusion Research.

Sussex Oakleaf

May 2010

Training for Users in Committee Skills.

NHS Wandsworth

March 2010

Training Users In Evidencing Outcomes.

Hyde Plus

February 2010

Development & Implementation of an Impact Assessment Toolkit.

Wandsworth Care Alliance

January 2010

Evidencing Outcomes Training.

Christian Action Housing Association

Establishing a Social Enterprise to Deliver Estate Services.